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One of the biggest challenges hotels face while implementing their Blynk mobile app is to set up their internal process where the front desk enters the guest details in Blynk’s control panel so that guests can login to the app.

We have now released a new version where the hotels can skip this step completely. Guests can now login to the app with their last name and room number without these details having to be pre entered by the hotel’s front desk. Guests can then make requests like they did in the past. The hotel staff will receive the guest name and room number with each request and they can process the requests as usual.

So now hotels can start using their Blynk app from day one.

  • Blynk releases the app on the app stores
  • Hotels add the Download App badge in their guest reservation emails and website
  • Hotels enters the hotel staff details in the control panel so that the staff can receive guest requests by SMS, email or control panel alerts.

And that’s it. Now all you have to do is let guests download the app and make requests :)

Existing customers who wish to convert to this version, please contact us.

International Language

We are excited to announce that your apps can now support all international characters. So if you have guests who speak different languages, go ahead and add content in those languages in your app. A typical scenario would be to support your native language for local guests, English and other languages for international guests. Hotels can now have their apps in Spanish, German, French, Chinese, Japanese, Arabic or any other language.

Text Boxes

Till now, we only supported plain text. You could not format the text like you are used to in Word. We have now upgraded the text box so you have the same powerful text formatting options like in any regular word editor.

Hyperlinks

Guests can click on a hyperlink within any article and directly open the website. So you can link your website pages, websites of local businesses (you can also charge them for clicks from your app) and so on. (See our earlier post on Hyperlinks).

Rich Text

Till now you could only have plain text. But now the app supports Rich Text. You can change the font, font size, colors, make your text bold, add bulleted lists. Make your text more readable and highlight important points in the article.

Embed Images

In the old version, we have 2 templates to show your beautiful property to the guests.

Picture – Text and Picture Gallery. In Picture – Text you can add an image and the image is placed by default first and the text follows. This template is still there. In the Picture Gallery template, which also is still there, you can show slideshows.

However now you can have greater control of how the images are visible. In the text template, you can embed images wherever you want in the article. This could be used in many powerful ways. For example, you can use this to add social media icons at the bottom of every article.

App Usage Google Analytics

We are excited to announce the release of new feature. All our customers will now receive powerful app usage analytic reports, powered by Google Analytics.

You will receive the report every month by email.

The report will give powerful data on app usage.

  • Number of users
  • Amount of time they spent
  • Devices used
  • Which pages the guests visited

From these reports, you can tweak the app content to further engage guests and to plan your in-app advertisements.


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