Call Us: +91 8105854164

Hotel IPTV Features

UPGRADING TO SMART TV

OVERVIEW

The existing TV can be upgraded to smart TV without replacing them but getting more features. Low cost of upgrading into smart TV and thus creates a potential to build greater guest satisfaction and loyalty without making a major investment.

CUSTOMER VALUE

1.Guest could able to watch vast amount of content available on internet as per their preferences.
2.Upgrading to smart TV without changing the existing TV creates greater Revenue per available room and repeat business.

ADD ON FEATURES

INTERNATIONAL TV CHANNELS WITH MULTILINGUAL SUPPORT

Provides guests with TV channels covering 18 countries, 170 plus channels which provide a very great satisfaction during their stay.
Customer Value:
1.Enriched TV viewing experience by guests.
2.Guest can browse and enjoy channels in their preferred language.
3.Customers can view channels or movies of their territories and not miss any of their favorite shows.

WI-FI ACCESS

Provides added comfort of Wi-Fi internet access via guest room TVs. Additional revenue possibilities by offering your guests a more extensive internet experience.
Customer Value:
1.Improved user experience by connecting them to their favorite sites.
2.Added comfort of internet access via guest room TV’s.
3.Reduces wifi infrastructure cost for hotels as the Smart TV box also work as an access point.

HOTEL SERVICES

OVERVIEW

Explores and make booking requests for all hotel services in a unique and interactive manner. Whether it is the spa, gym, pool or restaurant, each service can be presented via stunning images and videos.

CUSTOMER VALUE

1.Nurture guest loyalty by providing required hotel services at single touch.
2.Increased stays as the customers will be pleased with the hospitality given to them.

ADD ON FEATURES

IN ROOM DINING

Allows customers to place in room dining orders directly from TV and get delivered to their rooms.
Customer Value:
1.Help customers to make relevant choices based on their taste.
2.Ease of relevant information discovery for customers.

VIRTUAL TOUR

You can amaze your guests with 360* virtual reality tours of your hotel by amazing videos and images.
Customer Value:
1.Enhances guest engagement through virtual tours.
2.Helps hotel to highlight unique features of it’s properties.

CALL BACK SERVICE

Customers can simply request for call back for services such as reception, valet, bell desk, concierge etc.
Customer Value:
1.Helps customers to get their needs fulfilled without waiting for the reception or staffs to pick up their call.
2.Optimize workforce as the guests requests can be tracked through the app easily.

SHOPPING

Customers can browse through the products offered by the hotel’s shops and place orders for in-room delivery.
Customer Value:
1.Provides guests with an immense feast of shopping their favorite products.
2.Increases the income of the hotel through value added services.

REAL TIME REPORTS & STATISTICS

Reports make easy for the hotels to make alterations wherever required based on the customer feedback.
Customer Value:
1.Gaining insights for future improvements.
2.Help hotel to dissect customer preferences on various dimensions.
3.Helps in keeping track of various trends in customer expectations.

HOUSEKEEPING SERVICES

Allows customers to request for housekeeping services such as room clean, turn down service, pillows, toiletries and much more.
Customer Value:
1.Quick turnaround of customer requests.
2.Reduces chances of errors in serving guests on time.
3.Improves operational efficiency.

UPDATES AND NOTIFICATIONS

You can track service requests,order details and status updates through admin panel. Administrator can instantly update your hotel offerings especially in-room dining, housekeeping, restaurants, spa.
Customer Value:
1.Easy for hotel staff to push latest offerings.
2.Customers can be kept updated on the local weather, time zone, currency updates to plan their trip.

GUEST FEEDBACK & ANALYTICS

Allows guests to submit their feedback with one touch interface along with customized hotel theme to improve brand identity. It helps in collecting feedback accurately and instantly for detailed data analysis.
To know more about Smart feedback and various possibilities that it can provide please visit the link.
Know More

ADVERTISING TOOLS

PROMOTE SPECIAL OFFERS

Allows to push offers and promotions to guests before, during and after their stay.
Customers Value:
1.Provide an opportunity to promote and cross sell other relevant product or services to guests.
2.Help you to run special promotion campaign to your existing customers.
3.Improves chances of getting repeat customers through discounts and customer life events(birthday, marriage anniversary etc) based offers.

DESTINATIONS & ATTRACTIONS

OVERVIEW

Customers can view maps and city guide for their travel to unique destinations and local attractions during their stay in your hotel.You can conveniently explore unique experience the near by area provides along with other recreational activities.

CUSTOMER VALUE

1.Help guest not to miss out an event or an activity that they wanted to explore.
2.Open up new revenue stream for hotels by devising special packages for guest in collaboration with local ecosystem partners.(viz. event organizers)
3.Virtual assistant for guest in form of app that displays the maps and providing guides for traveling to their unique holiday destination.

Limited Time Offer

Pricing

Hotel IPTV Demo

© 2013 Blynk Systems Pvt Ltd. All Rights Reserved.