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Highlights from the article in The Sydney Morning Herald.

Chinese app screenshot

 

Nearly 100 million Chinese tourists visited foreign countries last year, and they are likely to extend their lead as the world’s biggest-spending travellers, state media reported Thursday.

Chinese travellers spent $114 billion overseas in 2012, making them the world’s biggest spenders ahead of Germans and US tourists.

Hotels and retailers around the world have stepped up efforts to woo Chinese visitors.

Hotel and restaurant apps, powered by Blynk, support all international languages. Have your app content in Chinese and make it easier for your guests to request your services.

Read the complete article here. 

Marriott Mobile App Check-In

 

We were reading the popular book ‘The Elephant Catchers: Key Lessons for Breakthrough Growth‘ written by the co-founder of one of India’s leading IT company Mindtree.

in the book, to our pleasant surprise, we came across the following case study of Marriott, which we would like to share with you.

Marriott International, a leader in the lodging industry, is exploring ways to use technology in order to optimize profit across its properties, increase the efficiency of its selling processes and enable delivery of impeccable service.

Marriott ‘mapped’ the stress levels of the typical traveller. The study revealed that when a guest leaves home, the individual’s stress level is high. When he or she reaches airport security, the stress level rises further, and then lowers as the person settles down inside the plane. It goes up again when the plane lands and during the wait at the baggage area, and expands, rises and falls from the time of boarding a taxi to the check-in line at the hotel reception. It reaches the lowest level when the guest finally crashes in the hotel bed.

Accordingly, Marriott focuses on the peak levels in the stress maps and looks for ways to use information technology to reduce the levels at the corresponding points of experience. In the future, Marriott’s guests may use an app in a handheld device to check into the hotel before arriving. On arrival they can proceed straight to the room, use their smart phone at the door to enter and, of course, they can order room service before reaching the hotel.

At Blynk, we could not explain our mission better than above. You can reduce your guests’ stress levels today by offering these services, with your white label app, powered by Blynk.

Congratulations to our below customers for their spanking new mobile apps. 

Resort Rio, Goa

Rio Resort

Resort Rio, a five star luxury deluxe spa resort in Goa, is nestled on the banks of the Baga river.It is just a 5 minute drive from the famous Baga beach and is known for its architecture and hospitality. The hotel is rated as one of the best 5 star hotels in Goa due to its convenient location to major attractions namely Goa’s famous night markets and renowned beaches.

Deltin Suites, Goa

Deltin Suites

At Deltin Suites, you can savour a home away from home in India’s Party Central. Part of the Deltin Group family of hotels, their latest resort offers 86 rooms suited for everyone’s taste, whether you are a family with kids or just a group of friends looking for the best of a Goa vacation.

Hotel Hindusthan International, Pune

HHI Pune

Presenting HHI with a experience that welcomes you to a new approach into Hospitality. Here elegancy and courteous services makes them the finest business hotels.

Silent Shores Resort and Spa, Mysore

Silent Shores

Silent shores, the best retreat this side of heaven!

Spread over a sprawling 20 acres of sheer tranquility, Silent Shores has 57 well appointed guest rooms that are elegantly furnished with an array of modern amenities to satisfy the accommodation needs of discerning guests in Mysore.

Peninsula Grand Hotel, Mumbai

Peninsula Grand

With its genuine warmth, impeccable service, and quite efficiency, Peninsula Grand Hotel Mumbai is more than just a deluxe business class hotel in Mumbai.

Apple Country Resorts, Manali

Apple Country

Apple Country Resort- Simple Luxury Living!

The natural aromatic resin of the coniferous trees pervades the pleasant fresh mountain air. Look out into the tranquillity, the Apple Country Resort lives patterned on nature. The resort is elegantly embedded in the surrounding landscape of lush greens and enchanting mountains, silent valleys and bubbling creeks and the sweet scent of apples.

Camp Exotica, Manali

Camp Exotica

Camp Exotica is a heaven located on Kullu-Manali bypass. They have captured the romance of luxury tents which have always been an important part of exotic lifestyle. Camp Exotica is heaven far from the crowd and surrounded by green devdar trees and icy mountains in a very peaceful environment. Camp Exotica offers a unique experience of cozy camp where the traditional & coloured tents are luxuriously furnished with every comfort.

Manvar Desert Camp & Resort

Manvar Desert Camp

With five star luxury fort and palace hotels mushrooming across the state of Rajasthan, not many young Rajput men gave thought to preserving the real way of life in the desert and sharing it with those who care to travel and see behind the veil of make believe. Moti Singh Rathore, a direct descendant of the Thakurs of Shergarh thought of doing this. To him the location was ideal – an area far, far away from the sounds and sights of urban chaos and closer to the captivating quietude of rural Rajasthan. He dreamed of creating an experience in the area that was not quite the regular heritage hotel one often finds in Rajasthan today.

Pluz Resort, Silvassa

Pluz Resort

Pluz is derived from Spanish word “luz”, which means light. Pluz Resort believes in kindling the world with light of hospitality, simplicity, convenience, style, warmth, modernity and yet affordability. Situated in the greens of Silvassa, the resort is in sync with nature which is packed with light, the very essence of sight.

Text Boxes

Till now, we only supported plain text. You could not format the text like you are used to in Word. We have now upgraded the text box so you have the same powerful text formatting options like in any regular word editor.

Hyperlinks

Guests can click on a hyperlink within any article and directly open the website. So you can link your website pages, websites of local businesses (you can also charge them for clicks from your app) and so on. (See our earlier post on Hyperlinks).

Rich Text

Till now you could only have plain text. But now the app supports Rich Text. You can change the font, font size, colors, make your text bold, add bulleted lists. Make your text more readable and highlight important points in the article.

Embed Images

In the old version, we have 2 templates to show your beautiful property to the guests.

Picture – Text and Picture Gallery. In Picture – Text you can add an image and the image is placed by default first and the text follows. This template is still there. In the Picture Gallery template, which also is still there, you can show slideshows.

However now you can have greater control of how the images are visible. In the text template, you can embed images wherever you want in the article. This could be used in many powerful ways. For example, you can use this to add social media icons at the bottom of every article.

App Usage Google Analytics

We are excited to announce the release of new feature. All our customers will now receive powerful app usage analytic reports, powered by Google Analytics.

You will receive the report every month by email.

The report will give powerful data on app usage.

  • Number of users
  • Amount of time they spent
  • Devices used
  • Which pages the guests visited

From these reports, you can tweak the app content to further engage guests and to plan your in-app advertisements.

Test SMS and Email

Now there is an easier way to ensure that you do not miss guest requests to the new mobile number or email address that you have added in the Staff and Shift Master.

When adding a new staff or when changing an existing staff’s mobile number or email address, simply click on ‘Send Test Email’ or ‘Send Test SMS’ to test that this feature is working for the new mobile number or email address.

Missing guest requests is not an option, for you, or for us.

PDF Template

For some types of content, PDF is better than images. Some examples are,

  • multi page restaurant menu
  • spa treatment menu
  • hotel directory
  • emergency contact details

We are happy to announce that you can now show PDF content to your guests by uploading PDF files in the Control Panel. Look for a new PDF template as highlighted in the screen above and add your PDF file.

 

 

Location Number

 

 

 

In the earlier version, in Amenities template, you could not set the location number of content within Amenities. We have now added this field as you can see in the below screen.

Location Number

So now you can decide the order of the content by setting its location number. This is the same way like you do for other content in the Control Panel.

Guest Login

 

Everyone hates to remember a new password. So now your hotel guests have an easier way to login to your app. They can simply login with their ‘last name’ as the username and their ‘room number’ as the password. This is the same method commonly used to login to hotel Wifi also in many hotels.

Some of our earlier customers continue to use the method of giving their guests, the unique Guest Password which is auto generated by the Control Panel. So your apps will also accept the older method of ’email address’ as username and the unique ‘Guest Password’ as password also.


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